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Q. Hi, I have a tumbled crema marfil kitchen floor. It is 5 years old. It appears to hold the dirt in cracks that appear to have increased over time. When I have the floor steamed cleaned it looks really great but months later it becomes so dirty... Read More

Q. I randomly stumbled on your website. I have a quick question if you’re willing to share advice. I have marble (or it’s quartzite) in my bathroom, and somehow it’s rusting where the faucet is. The stone is changing a rust color. I... Read More

Q. I was reading your Stain Management Application about cleaning vinegar stains, and in the types of stains on the left, vinegar is not listed. I was hoping you could clarify what poultice and method to use. Vinegar diluted with water was... Read More

Q. We tiled our backsplash with tumbled marble subway tiles. We DIDN'T seal the tiles first (DUMB MOVE). Then we grouted half the kitchen and found that not only did we hate the grout color but it colored our light tumbled marble stones a... Read More

Q. How do I preserve my stone floor’s finish?   A. The number one thing you can do to preserve the finish of your natural stone is to keep dust, dirt, and grit from accumulating on your floor. These abrasive substances create small scratches... Read More

Q. I just had my floors refinished, how do I maintain them?   A. There are several things you want to avoid when maintaining your floors, as well as some of the best practices for floor maintenance:    Don't use stone soap. Don't damp... Read More

Unfortunately, most polyurethane finishes require strong solvent-based chemicals for removal. Methylene-chloride strippers as well as a number of safe strippers are available, but be forewarned: removing polyurethane is a messy job. I know several... Read More

This is a difficult problem, since water is usually required to refinish marble, and water will warp the wood. But there are several options. First, consider refinishing the marble using dry abrasives, such as sanding screens; these will create dust,... Read More

Q. Our dark granite counters are smooth but porous. No amount of cleaning, polishing, sealing leaves a lustrous, even finish. We have light granite counters in another home that clean and polish with no imperfections. Can they be refinished and... Read More

Q. Hi all, I would like to get a quote to fix a coffee table, pure travertine. The coffee table has a lot of scratches and cracks. The size of the travertine is 145cm length and 75cm width and 45mm thick. Please let me know how much it would cost to... Read More